Last updated 1st November 2025
These Terms of Service govern your use of our websites located at https://hyperframe.ai, https://app.hyperframe.ai, https://play.hyperframe.ai and any related services provided by Inktrap Limited.
By accessing our websites or using any of our services, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing our websites or using any other services provided by Inktrap Limited.
We, Inktrap Limited, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
By using our websites, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
The intellectual property in the materials contained in our websites are owned by or licensed to Inktrap Limited and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Inktrap Limited at any time.
You retain your intellectual property ownership rights over content you submit to us for publication on our websites. We will never claim ownership of your content, but we do require a licence from you in order to use it.
When you use our websites or their associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.
The licence you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the licence will continue until the relevant commercial or post has been discontinued by us.
You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.
Our websites and the materials on our websites are provided on an 'as is' basis. To the extent permitted by law, Inktrap Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Inktrap Limited or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use our websites or the materials on our websites, even if Inktrap Limited or an authorised representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on our websites are not comprehensive and are for general information purposes only. Inktrap Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on our websites, or otherwise relating to such materials or on any resources linked to our websites.
Inktrap Limited has not reviewed all of the sites linked to our websites and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Inktrap Limited of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
We may suspend or terminate your right to use our websites, and terminate these Terms of Service, immediately upon written notice to you for any breach of these Terms of Service, breach of our Acceptable Use Policy, or for any other reason at our sole discretion.
Payments for Pro and Team plans are processed by Stripe on behalf of Inktrap Limited. Inktrap Limited is responsible for all billing, tax, chargeback and refund processes. When you purchase a plan, your contract for the transaction is with Inktrap Limited.
If you are purchasing as a consumer in the United Kingdom or the European Union, you are entitled to a full refund if you cancel your purchase within 14 days of the transaction. By starting your subscription immediately, you agree that your right to cancel ends once you access or use the service.
Subscriptions renew automatically unless cancelled before the renewal date. If you are charged for a renewal, you can request a refund within 14 days of the renewal date. After that period, refunds may not be available. All refund requests for Pro and Team plans must be submitted to support@hyperframe.ai.
Enterprise plans are billed directly by Inktrap Limited under a separate agreement. Refunds and cancellations for Enterprise subscriptions are governed solely by the terms of that agreement. Unless otherwise specified in that agreement, payments for Enterprise plans are non-refundable once invoiced.
Nothing in this section affects any rights you may have under applicable consumer protection law.
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
These Terms of Service are governed by and construed in accordance with the laws of United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
For any questions or concerns regarding these Terms of Service, you may contact us using the following details:
Sam Lester
legal@hyperframe.ai